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Call us for all your car needs! 610-833-1200

AUTO SERVICE PROFESSIONAL

PRIVACY POLICY

This privacy policy sets out how Skinner's Automotive uses and protects any information that you give Skinner's Automotive when you use this website. Skinner's Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Skinner's Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/08/2013. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • ASE Master Technician
  • Car Care Aware

Testimonials

  • I'm a fairly new customer to Skinner's... only have had a few things done there... but each time is great. I'm on a tight budget so I appreciate when they give me options on doing what's needed on the car. And their work quality is excellent!
    -Dave M.

  • "GREAT DEPENDABLE" service. Glad I found out about Skinner's Automotive when I did. John and Melissa treat you like family and not just a customer. There the "BEST". Looking to send more work their way.
    -Joseph M.

  • John and Melissa are great people and provide quality/reliable service.
    -Walt K.

  • As usual was extremely satisfied and always come away with confidence that every detail was covered and I have no worries about the performance and safety of my vehicle.
    -Jack L.

  • I've been coming to you for work for over 7 years and you have always done a great job. That's why I keep coming back.
    -James B.

  • Don't take my vehicles anywhere else.
    -Don D.

  • Totally lost my brakes. Called John Skinner. Got it right in. Brake line had rusted through. Skinner's able crew replaced the line...not easy on a 22 year old Honda, and back on the road again in no time. Now that is service!
    -George M.

  • I dropped my car off in the morning before work. Papers, pens and envelopes available to fill out a request and drop my key off since I was there prior to them opening. I requested that my car be done by lunch time if possible. Sure enough, my inspection was complete by the time I was done with lunch. Check out/paying was very quick and easy. Every one was extremely friendly. Overall I was very happy with my experience and would definitely return to Skinner's in the future.
    -Megan G.

  • Skinner's is the Best Of Delaware County, hands down!
    -Stuart D.

  • As a famous general once said, "I shall return!"
    -Victor T.

  • Friendly, courteous, professional. Dealing with out of state vehicle, John and Melissa were great!
    -Charles R.

  • I could go to several service/repair shops between my home and Crum Lynne, but I chose Skinner's. Good people, good service, fair prices, always go the extra step. Just added a new vehicle to our family's fleet and that vehicle will go there as well. John and Melissa appreciate my business, and I in turn appreciate their friendship as well as their workmanship.
    -Stuart D.

  • I can't tell you how much I enjoyed my recent experience with Skinner's. I brought my car in for inspection and emissions about 9:00 am on a weekday. They asked if I needed a ride home (which at the dealer's they never asked me)! I was quite impressed with this. I told John some of my concerns and he said he'd check it out. He called me about 12:00 pm and told me what he found. It was a good amount of work, but I love my CR-V, so it was worth it. John also asked me if I wanted my headlights cleaned (the dealer said he'd need to replace the entire headlight to fix the oxidation problem so common in vehicles these days). I took John up on his offer and was WOWED when I picked the car up about 5:00 pm. What a huge difference - he has some magic potion, I guess. I met with Melissa to pay for the work and found out that we had graduated in the same class! What a small world. From now on, I won't go anywhere but Skinner's for all my vehicles. Great job!!!
    -Susan C.

  • Went in for an inspection and oil change and John's crew found a broken motor mount and bad master cylinder. Everything fixed the same day. Now that is service! One very happy customer.
    -Mario C.