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AUTO SERVICE PROFESSIONAL

TECHNICIAN CERTIFICATION

Automotive Service Excellence

Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.

ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.

At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.

Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.

Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.

The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.

Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.

ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.

Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • ASE Master Technician
  • Car Care Aware

Testimonials

  • I'm a fairly new customer to Skinner's... only have had a few things done there... but each time is great. I'm on a tight budget so I appreciate when they give me options on doing what's needed on the car. And their work quality is excellent!
    -Dave M.

  • "GREAT DEPENDABLE" service. Glad I found out about Skinner's Automotive when I did. John and Melissa treat you like family and not just a customer. There the "BEST". Looking to send more work their way.
    -Joseph M.

  • John and Melissa are great people and provide quality/reliable service.
    -Walt K.

  • As usual was extremely satisfied and always come away with confidence that every detail was covered and I have no worries about the performance and safety of my vehicle.
    -Jack L.

  • I've been coming to you for work for over 7 years and you have always done a great job. That's why I keep coming back.
    -James B.

  • Don't take my vehicles anywhere else.
    -Don D.

  • Totally lost my brakes. Called John Skinner. Got it right in. Brake line had rusted through. Skinner's able crew replaced the line...not easy on a 22 year old Honda, and back on the road again in no time. Now that is service!
    -George M.

  • I dropped my car off in the morning before work. Papers, pens and envelopes available to fill out a request and drop my key off since I was there prior to them opening. I requested that my car be done by lunch time if possible. Sure enough, my inspection was complete by the time I was done with lunch. Check out/paying was very quick and easy. Every one was extremely friendly. Overall I was very happy with my experience and would definitely return to Skinner's in the future.
    -Megan G.

  • Skinner's is the Best Of Delaware County, hands down!
    -Stuart D.

  • As a famous general once said, "I shall return!"
    -Victor T.

  • Friendly, courteous, professional. Dealing with out of state vehicle, John and Melissa were great!
    -Charles R.

  • I could go to several service/repair shops between my home and Crum Lynne, but I chose Skinner's. Good people, good service, fair prices, always go the extra step. Just added a new vehicle to our family's fleet and that vehicle will go there as well. John and Melissa appreciate my business, and I in turn appreciate their friendship as well as their workmanship.
    -Stuart D.

  • I can't tell you how much I enjoyed my recent experience with Skinner's. I brought my car in for inspection and emissions about 9:00 am on a weekday. They asked if I needed a ride home (which at the dealer's they never asked me)! I was quite impressed with this. I told John some of my concerns and he said he'd check it out. He called me about 12:00 pm and told me what he found. It was a good amount of work, but I love my CR-V, so it was worth it. John also asked me if I wanted my headlights cleaned (the dealer said he'd need to replace the entire headlight to fix the oxidation problem so common in vehicles these days). I took John up on his offer and was WOWED when I picked the car up about 5:00 pm. What a huge difference - he has some magic potion, I guess. I met with Melissa to pay for the work and found out that we had graduated in the same class! What a small world. From now on, I won't go anywhere but Skinner's for all my vehicles. Great job!!!
    -Susan C.

  • Went in for an inspection and oil change and John's crew found a broken motor mount and bad master cylinder. Everything fixed the same day. Now that is service! One very happy customer.
    -Mario C.